MetsiSivo Telephone & E-Mail Etiquette
MetsiSivo Telephone & E-Mail Etiquette:
Telephone & E-Mail conversations are just as important as face-to-face interactions. Every conversation or interaction with a consumer gets a perception of your company you represent.
Telephone & E-Mail Etiquette builds trust and creates professionalism.
MetsiSivo Telephone & E-Mail Etiquette Skills Training offers clients skills on how to be more efficient, professional and productive when handling customers over the phone and e-mails.
MetsiSivo Telephonic & E-Mail Etiquette Course Provides The Following Skills & Techniques:
- Tips & tricks for candidates to improve business relationships with customers.
- Maintain a professional perception of the company the candidate represents.
- Treat customers in a professional & enthusiastic manner.
- The use of proper language & grammar when sending e-mails.
- The use of proper communication when speaking on the phone.
Costs & Duration:
- Course Duration - 2 days
- Cost - R1 200.00
- Registration - R200.00